MEDIATION is a voluntary, confidential, non-binding (generally) and cooperative process for seeking a mutually beneficial solution to a simple or complex problem or legal/commercial dispute with the facilitation of a neutral third party mediator. The primary benefits to mediating a problem or dispute are that the parties arrive at their own mutually satisfactory agreement that is as creative and flexible as they wish, instead of allowing someone else, such as a court or arbitrator, to do it for them with unpredictable results. In addition, it is efficient and avoids the time, energy and worry of unnecessarily costly litigation. If the parties approach mediation in good faith with a desire to settle, the process can be incredibly successful.
A Mediator is not a judge but rather a neutral facilitator whose responsibility it is to move the process of negotiation along to a mutually satisfactory agreement. However, in the event that parties, despite good faith and best efforts are unable to arrive at an agreement, the mediator, at their request, will provide an evaluation of the merits and offer a proposed non-binding settlement option.